Refund policy

At PROFFIREEDS, we take pride in the quality and care behind every product we offer. Due to the nature of our items and for hygiene reasons, we do not accept returns or exchanges.

 

No Returns or Exchanges

All sales are final. This policy ensures the safety and integrity of our materials, especially as our products are intended for close contact use.

 

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at proffireeds@gmail.com. We will be happy to review the issue and offer a replacement or refund where appropriate.

To help us resolve your issue quickly, please include:

• Your order number

• A description of the problem

• Photos of the item and packaging

 

For any questions or concerns, feel free to reach out at our email proffireeds@gmail.com or through our Contact Form.